1. Information we collect
We collect only what we need to provide our services and operate our business:
- Account information — name, email address and phone number you provide when registering or subscribing.
- Transaction information — records of the plans you purchase and payment confirmations. Card and bank details are handled by our payment gateway and are never stored on our servers.
- Usage information — technical data such as your IP address, browser type and the pages you visit, collected to keep the service secure and working.
- Communications — messages you send us through the contact form, email or support channels.
2. How we use your information
Your information is used to:
- deliver the research and services you have subscribed to;
- send you research calls, updates and service notifications;
- process payments and maintain the records a registered business must keep;
- respond to your enquiries and provide support;
- improve, secure and maintain the platform; and
- comply with our legal and regulatory obligations.
We do not sell your personal information, and we do not send marketing you have not asked for.
3. Cookies
We use cookies and similar technologies that are necessary for the site to function — for example, to keep you signed in and to remember your preferences such as light or dark theme. You can control cookies through your browser settings, though disabling essential cookies may prevent parts of the service from working.
4. Third-party services
We rely on a small number of trusted service providers to operate — including a payment gateway to process subscriptions, and email and messaging providers to deliver research and notifications. These providers process your information only to perform their service for us and under their own privacy obligations. We do not grant them the right to use your data for their own purposes.
5. Information security
We apply appropriate technical and organisational measures to protect your information, including encryption in transit, restricted access on a need-to-know basis, and encryption of sensitive credentials at rest. No method of transmission or storage is completely secure, but we work to protect your data and to respond promptly to any incident.
6. Your rights
Subject to applicable law, you may:
- request access to the personal information we hold about you;
- ask us to correct information that is inaccurate or incomplete;
- request deletion of your information where we are not required to retain it;
- withdraw consent to optional communications at any time; and
- raise a concern about how your data is handled.
To exercise any of these rights, contact us using the details below.
7. Data retention
We keep your information only as long as necessary to provide the service and to meet our legal, regulatory and record-keeping obligations. Records that regulation requires us to preserve are retained for the period the law specifies, after which they are securely deleted or anonymised.
8. Changes to this policy
We may update this policy from time to time. The current version is always available on this page, and material changes will be highlighted. Continued use of the service after an update constitutes acceptance of the revised policy.
9. Governing law
This policy is governed by and construed in accordance with the laws of India, and any disputes are subject to the jurisdiction of the courts described in our Terms & Conditions.
10. Contact information
For any privacy question or request, contact our office.
For any questions about this document, contact our office. Mekapotula Phanindra is a SEBI-registered Research Analyst.